Booking Request Newsletter

Frequently Asked Questions

What includes the full board and with which we start on the arrival and end on the departure day?
Our full board includes: breakfast buffet, lunch buffet, afternoon snack with coffee and cake and the dinner buffet. Your full board begins on the arrival day with the afternoon snack and ends on the departure day with lunch.

Are drinks included in the price?
Drinks are not included as part of the pampering full board.

Do you offer half board?
We do not offer half-board. You can choose between full board and accommodation with breakfast.

Is the ALL IN RED Hotel connected to the Sonnentherme Lutzmannsburg? How long does it take to pass the tunnel?
We are connectet with the Sonnentherme Lutzmannsburg by a tunnel, which is about 500 m long.

Are entrance fees for the Sonnentherme Lutzmannsburg in my reservation includet?
We have different packages where the entrance fee is included. In the full board are no entries included. Our reception team will be happy to answer you further questions!

How much are these entrance fees and do we get a hotel’s discount?
Our entrance fees to the Sonnentherme Lutzmannsburg are reduced and have the advantage that you can switch up to 5 times between the hotel and Sonnentherme. Elderly or disabled discount cards are, however, granted directly at the Sonnentherme.

Do you have an in-house SPA? Are there children allowed? How big is your own wellness area?
Our in-house spa is free for hotel guests and is opened daily until 10:00 p.m.. An indoor pool (20m ²), an outdoor pool (approx 20m ², open from May to September - weather permitting) and a sauna are available for free. The water temperature is about 30 degrees. Children are welcome in the pool area, the sauna is permitted only for children over 14 years.

What sauna do you have?
Our guests can choose between Finnish sauna, steam bath and laconium and infrared cabins and sauna garden to relax.

Does your Hotel offer baby buggies?
We have buggies that are available for the tunnel to the Sonnentherme Lutzmannsburg. Strollers are available in the Sonnentherme for free.

Do you have swim diapers for rent?
We have no swim diapers available at the hotel.

What baby menus do you offer?
We offer during the restaurant's opening hours various Hipp menus. The following variations are available: fruit-Hipp, Hipp-vegetable, fruit and cereal-Hipp, menus - as well as fruit & yogurt Hipp.

Do we get bathrobes and towels upon arrival? And how many per person?
Per person is one bathrobe and 1 towel is included. The towel can be exchanged for free, any time. The exchange of the bathrobe will be charged. For children we offer bathrobes with seize 164.

Check from 4:00 pm.? Can we check in earler? / When are the rooms available?
You are welcome to arrive any time.  Check-in starts at 4:00 pm. If you arrive earlier, we can give you already your towels and bathrobes. You are welcome to store your bags in the luggage room and begin immediately your holiday!

Can stay on departure day after 12:00 o’ clock in our room? / When do we have to leave the room?
You have to leave your room at departure day until 12:00 o’clock, that we can prepare the room for arriving guests. You can use our SPA area until you leave. Also, a bathrobe and towels, you can keep up to your departure.

Is there a luggage storage, locker or changing room?
We have a luggage room, which is available to you on arrival and departure. Also our lockable boxes are available on arrival and departure day. Changing rooms can be found at the entrance to the SPA.

Is there parking? Is it for free?
Our hotel has a free parking directly behind the house.

What do you offer for children?
Not only through the connection to the Sonnentherme Lutzmannsburg our hotel is ideal for children. Kids animation in the afternoon, morning gymnastics (except Sundays), games, painting, crafts and stories, evening entertainment with movies, games console and a children's disco, everything is possible. A large children's playground and soccer goals are provided during the summer. At our buffet we have every time something for kids. Also separate children meals in the evening are possible (by appointment only).

About payment!
Cash, debit cards, Visa, Master Card, Diners Club, American Express.

How are the rooms equipped?
The detailed room facilities available here.
Additionally, a kettle is in your room.

Are dogs allowed in your hotel?
Dogs are welcome. We charge € 15.00 per animal per day without food. However, we have "house rules" that must comply with your dog. Upon request, we send them to you!

If you have any questions, please do not hesitate to contact us:
Telephone: +43 (0) 2615 813 13



Availability / Booking

Hotels mit Hotelbewertungen bei HolidayCheck